Intelligent IT Service Management Software

Available as SaaS or on premise, Mpower is an out of the box ITSM solution that automatically predicts incidents and rapidly resolves them before they adversely affect the business.

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Data driven solution

Our data-driven enterprise service management solution uses Data Lakehouse technology integrated with Artificial Intelligence (AI), Robotic Process Automation (RPA) and Machine Learning technologies to automatically predict incidents and rapidly resolve them before they adversely affect the business.

How Marval rises to the Service Management challenge

From the IT Service Desk to Human Resources, the Finance team to Facilities Management, our enterprise ready ITSM solution helps remove the challenges of Service Management to deliver real business value and success across your business.

Improve control & accountability
Boost productivity
Optimize service delivery
Automate business processes
Reduce operational costs
Automatically prevent incidents from happening
Empower users to rapidly resolve issues
Make informed decisions using real time data
Enhance customer experiences
Ensure compliance

“Today we have a reporting tool that allows us to drill down into the data, and we can look at it different ways. This helps us understand our business better, which leads to us making productive improvements.”

Dan Jolette, General Manager, NPSSTS

Read their story here.

Why choose Marval ITSM software

Out of the box solution
Powerful AI & ML capabilities
User friendly
Regular releases & feature updates
Reliable, secure & scalable infrastructure
Supports SaaS & On-prem
Easy to implement & integrate

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