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Mpower predicts incidents and rapidly resolves them before they adversely affect the business

Intelligent IT Service Management Software

Available as SaaS or on premise, Mpower is an out of the box ITSM solution that automatically predicts incidents and rapidly resolves them before they adversely affect the business.

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Data driven solution

Our data-driven enterprise service management solution uses Data Lakehouse technology integrated with Artificial Intelligence (AI), Robotic Process Automation (RPA) and Machine Learning technologies to automatically predict incidents and rapidly resolve them before they adversely affect the business.

How Marval rises to the Service Management challenge

From the IT Service Desk to Human Resources, the Finance team to Facilities Management, our enterprise ready ITSM solution helps remove the challenges of Service Management to deliver real business value and success across your business.

  • Improve control & accountability
  • Boost productivity
  • Optimize service delivery
  • Automate business processes
  • Reduce operational costs
  • Automatically prevent incidents from happening
  • Empower users to rapidly resolve issues
  • Make informed decisions using real time data
  • Enhance customer experiences
  • Ensure compliance


“Today we have a reporting tool that allows us to drill down into the data, and we can look at it different ways. This helps us understand our business better, which leads to us making productive improvements.”

Dan Jolette, General Manager, NPSSTS

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Why choose Marval ITSM software

  • Out of the box solution
  • Powerful AI & ML capabilities
  • User friendly
  • Regular releases & feature updates
  • Reliable, secure & scalable infrastructure
  • Supports SaaS & On-prem
  • Easy to implement & integrate 

Find out how our customers use Marval

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